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Role: ODD Maker - BDD
Location: Sharjah
Role Purpose:
Reviewing, processing, and contacting customers to finalize Ongoing due diligence cases making sure that proper documentation is provided, and thorough due diligence is conducted.
Key Accountabilities of the role
- Reviewing, processing, and contacting customers to finalize cases related to Ongoing due diligence, making sure that proper documentation is provided, and thorough due diligence is conducted.
- Send ODD form and requirements to customer on registered email address after the Gap assessment.
- Collect documents and information for ODD from customer via email or physical (via branch).
- Review ODD form and assist the customer to fill the form accurately for e.g. (Transaction details, annual turnover, FATCA details & Supplier’s & Project’s name)
- Verify Trade License, Certificate of Good standing, Memorandum of Association, Emirates ID, customer signature and other support documents via online.
- Call the customer for confirmation before uploading the documents in BPM system (if documents received via email)
- Ture copy stamp is required on Emirates ID (if documents received physically / Branch)
- Upload the document in BPM with additional remarks.
- Handle all received and allocated emails.
- Ensure to update the tracker sheet on time accurately.
- Ensure to achieve monthly set targets by management.
- Ensure that cases are handled as per SOP and have less than 3% discrepancy % (cases returned from Checker).
- Handle additional tasks assigned by the supervisor or deputy with high dedication.
Specialist Skills / Technical Knowledge Required for this role:
- Good knowledge of Products & services
- Good knowledge of Service Policies & Procedures
- Fair Knowledge of banking practices, regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities
- Knowledge of Anti-Money laundering regulations issued by the regulatory authorities
- Computer skills
- Excellent Communication Skills